ACUTE BEHAVIORAL CARE

Outpatient Practices

Comprehensive, collaborative patient-centered care including evaluation, diagnosis, treatment planning, and follow-up care.

Correctional Facilities

Comprehensive psychiatric evaluations, diagnostic assessments, medication management, and ongoing follow-up care.

Hospitals & Health Systems

Timely, comprehensive psychiatric consultations, risk assessments, diagnosis, medication management, and disposition recommendations.

ACUTE

BEHAVIORAL

CARE

Caring for Your Health

A Trusted Partner in

Behavioral Health Delivery

Acute Behavioral Care is a physician-led mental health services organization
providing high-quality, evidence-based psychiatric care through scalable institutional partnerships.

MISSION

To deliver high-quality, accessible, and clinically rigorous psychiatric care through strategic partnerships with healthcare institutions, outpatient practices, and correctional systems. Acute Behavioral Care is committed to improving mental health outcomes by providing physician-led,
team-based services that are responsive, evidence-based, and seamlessly integrated into the environments we serve.

Executive Clinical Leadership

LUIS G. ALLEN, MD

Associate Medical Director

Lindsay Moss

Director of Operations & Business Development

Jessica Koontz, NP

Assistant Director of Clinical Services

Chrystal Browne, NP

Director of Advanced Practice Provider Services

Neiza Prado, MD

Associate Medical Director

Long-Term Success,

Not Short-Term Fixes.

Collaborative, integrated care, reducing ED boarding, and strong escalation support structure.

Physician-Led Clinical Governance

Direct oversight by experienced behavioral health physicians.

Rapid Deployment Capability

Stand up services in days — not months.

Board-Certified Psychiatric Providers

Highly qualified, credentialed, and reliable clinicians.

Compliance-Focused Documentation

Built for audits, regulations, and legal defensibility.

Scalable Staffing Models

Flexible to meet your volume, acuity, and location needs.

Collaborative — Not Siloed — Care

Seamless integration with your ED, IP, and outpatient teams.

Lindsay Moss

Reach out to Lindsay Moss for more information

LUIS G. ALLEN, MD

Associate Medical Director

Dr. Luis G. Allen is a board-certified psychiatrist with added certification in geriatric psychiatry and over two decades of leadership experience building scalable behavioral health services. He has developed hospital consult-liaison programs, telepsychiatry networks, and collaborative outpatient models. A longtime AdventHealth leader and educator, he remains dedicated to advancing psychiatric care, system innovation, and mental health advocacy.

Lindsay Moss

Lindsay Moss

Director of Operations & Business Development

Lindsay Moss brings over 15 years of healthcare experience focused on strengthening systems that support patient-centered behavioral health care. A nurse with a passion for psychiatry, she excels in program development, workflow design, staffing strategy, and encounter tracking. Lindsay is dedicated to improving clinical operations, fostering strong relationships, and supporting providers. Outside work, she enjoys family time, sports, reading, and exercise.

Jessica Koontz, NP

Assistant Director of Clinical Services

Jessica is a behavioral health nurse with over 20 years of experience supporting psychiatric patients and leading frontline teams. She holds degrees from AdventHealth University and UCF, later earning board certification in psychiatric nursing and as a PMHNP. Driven by the growing need for mental health care, she provides compassionate, evidence-based treatment grounded in extensive clinical and academic experience.

Chrystal Browne, NP

Director of Advanced Practice Provider Services

Crystal Browne brings over a decade of nursing experience, including six years in advanced psychiatric care across inpatient, outpatient, and acute settings. She provides compassionate, evidence-based treatment focused on long-term stability and improved quality of life.
Her background includes leadership roles in hospital-based care, outpatient services, and telehealth, allowing her to support diverse populations with accessible, individualized care. She integrates medication management with collaborative approaches to meet each patient’s unique needs. Outside of work, she enjoys traveling and making memories with her family.

Neiza Prado, MD

Associate Medical Director

Neiza L. Prado is a board-certified psychiatrist with added geriatric qualifications and over 30 years of clinical, leadership, and consultation experience. She has served as Medical Director, led geriatric psychiatry programs, and supports crisis intervention teams. Dr. Prado also teaches, consults with therapist-led practices, and provides expert evaluations, medication guidance, and support for complex behavioral health cases.